Shipping & Delivery Policy

ROOTLE VOCONV PRIVATE LIMITED (“Rootle”) provides cloud-based Voice AI services. We do not ship physical products.

1. Nature of Delivery

• All Rootle services are delivered digitally.

• There is no physical shipping, courier, or postal delivery involved.

• Services are accessed through online accounts, APIs, dashboards, or integrations.

2. Service Activation

• Service activation timelines are shared at the time of order confirmation.

• Activation may include account setup, configuration, or onboarding.

• Timelines may vary based on the selected plan, customization, and compliance checks.

3. Delivery Confirmation

Delivery is considered complete once:

• • Account access is enabled, or

  • APIs / services are activated, or

  • Login credentials or confirmation is sent to the registered email ID.

4. Delays

Rootle is not responsible for delays caused by:

• • Customer-side dependencies

  • Incomplete information or approvals

  • Third-party integrations or service providers

  • Force majeure events

5. Geographic Availability

• Our services are available for both domestic and international customers.

• Delivery is independent of customer location since services are digital.

6. Support

If you face any issues accessing or using our services, please contact: hello@rootle.ai.