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Everything you Need to Know About Outbound Cold Calling in India

Everything you Need to Know About Outbound Cold Calling in India

Cold calling in India is not just a dialing problem — it is a compliance problem. TRAI actively monitors bulk outbound traffic, and businesses using the wrong infrastructure face number blocking, campaign disruption, and weeks of recovery. This guide breaks down the three ways businesses approach outbound calling, what goes wrong with each shortcut, and the only setup that is both legal and built to scale.

Voice AI DPDPA

DPDP Act & Voice AI Compliance: What Consent Really Means When Your Bot is Calling

India’s DPDP Act 2023 has clear expectations for how businesses collect customer data — and Voice AI deployments are no exception. But compliance doesn’t have to be complicated. This blog breaks down what valid consent actually looks like in a voice interaction, the common gaps most deployments overlook, and how to build call flows that are honest, audit-ready, and customer-friendly from the very first word.

Voice_AI_compliance_BFSI

Guide to Voice AI Compliance for Banks, NBFCs & Insurers in India

Banks, NBFCs, and insurers are increasingly using Voice AI to automate customer calls—but compliance is critical. This guide explains how financial institutions in India can deploy Voice AI while aligning with telecom regulations, consent requirements, DND rules, and data protection frameworks.